These terms govern your use of LeadPro. Please read them carefully, especially the messaging-consent obligations in Section 6 and the dispute-resolution terms in Section 15.
This page describes our standard terms. It is general information, not legal advice for your own business. If you use LeadPro to text your customers, confirm your consent practices with your own counsel.
These Terms of Service (the "Terms") are a binding agreement between you ("Customer", "you") and LeadPro ("LeadPro", "we", "us"), a company operating from the State of Florida, United States. They govern your access to and use of the LeadPro website, dashboard, chat widget, SMS messaging features, APIs and any related services (together, the "Service").
By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are entering into these Terms for a company, you represent that you are authorized to bind that company. If you do not agree, do not use the Service.
LeadPro provides software that adds an AI-assisted chat and SMS follow-up layer to your website and business phone number. The Service can answer inbound questions, capture lead details, send automated message sequences, book appointments and request reviews on your behalf.
LeadPro is a software tool, not a marketing or telecommunications agency. You decide who is contacted, what is sent and when. We may modify, improve or discontinue features of the Service, and will give reasonable notice of material adverse changes to paid features.
You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account information, for all activity under your account and for keeping your credentials confidential. Notify us promptly at info@myleadpro.com of any unauthorized use.
Paid plans are billed monthly in advance through our payment processor. Current plans are Basic at $149 per month including 1,500 SMS credits, and Pro at $399 per month including 4,000 SMS credits. Prices are in U.S. dollars and exclude taxes, which you are responsible for where applicable.
One SMS credit sends one outbound message segment of up to 160 characters (fewer for certain characters or MMS). Inbound replies are not charged. Plan credits reset at the start of each billing cycle and do not roll over. Credits purchased as a top-up do not expire while your account is active. Additional credits are billed at $0.01 each on Basic and $0.008 each on Pro. Credits have no cash value, are not refundable except as stated below, and cannot be transferred or resold.
14-day money-back guarantee. If you are not satisfied within 14 days of your first paid subscription, email info@myleadpro.com from your account address and request a refund of that plan payment. We will refund the plan fee in full. The guarantee applies once per customer, to your first paid month only, and does not cover top-up credit purchases, add-ons, or amounts consumed as overage.
This section is the most important part of these Terms. You are the sender of record for every message the Service transmits for you, and you are solely responsible for the legality of your messaging program.
You represent, warrant and covenant that:
Indemnity for messaging claims. You will defend, indemnify and hold LeadPro harmless from any claim, demand, penalty, fine, settlement, judgment, loss or expense, including reasonable attorneys' fees, arising out of or relating to your messages, your contact lists, your consent practices, or your violation of this Section 6. This obligation survives termination.
The Service uses artificial intelligence to draft chat replies and campaign messages. AI output can be inaccurate, incomplete or inappropriate for a given situation. You are responsible for reviewing and approving your automations, templates and AI configuration, and for any message sent from your account. LeadPro does not guarantee the accuracy, suitability or legal compliance of AI-generated text, and AI output does not constitute professional advice of any kind. Do not configure the Service to collect or transmit protected health information, payment card data, Social Security numbers or other sensitive personal information unless we have agreed to that use in writing.
You will not, and will not permit anyone to: reverse engineer, decompile or attempt to derive the source code of the Service; resell, sublicense or provide the Service to third parties except as an authorized agency user for your own clients with their consent; interfere with or overload our systems; probe or test the vulnerability of the Service without written permission; use the Service to build a competing product; scrape the Service; or use the Service in violation of any law or third-party right.
You retain all rights to the contact records, messages and other data you submit to the Service ("Customer Data"). You grant LeadPro a limited, worldwide, non-exclusive license to host, process, transmit and display Customer Data solely to provide, secure, support and improve the Service, and as otherwise permitted in our Privacy Policy.
As between the parties, you are the controller (or business) and LeadPro is the processor (or service provider) for Customer Data. You are responsible for having a lawful basis to collect and share the personal information you send us, and for providing required notices to your own customers. We do not sell Customer Data and we do not share SMS consent data with third parties for their own marketing.
The Service relies on third parties including cloud hosting, AI model providers, payment processors and telecommunications carriers. Their networks and policies can affect delivery, timing and availability, including message filtering or blocking by carriers. LeadPro is not liable for acts or omissions of third-party providers.
LeadPro and its licensors own all right, title and interest in the Service, including its software, models, prompts, templates, documentation, trademarks and look and feel. Subject to these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for your internal business purposes during your subscription. Feedback you provide may be used by us without restriction or compensation.
We may suspend or terminate your access immediately, with or without notice, if we reasonably believe your use violates these Terms, creates legal or carrier risk, or threatens the security or integrity of the Service. You may terminate at any time by cancelling your subscription. On termination, your right to use the Service ends, and we may delete Customer Data after a reasonable period as described in the Privacy Policy. Sections 5 through 9 and 11 through 17 survive termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADPRO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT MESSAGES WILL BE DELIVERED, OR THAT USE OF THE SERVICE WILL PRODUCE ANY PARTICULAR NUMBER OF LEADS, BOOKINGS, REVIEWS OR REVENUE. ANY FIGURES, DEMOS, TESTIMONIALS OR AVERAGES SHOWN ON OUR WEBSITE ARE ILLUSTRATIVE AND ARE NOT A GUARANTEE OF RESULTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. LEADPRO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO LEADPRO IN THE THREE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS OR YOUR INDEMNITY OBLIGATIONS UNDER SECTIONS 6 AND 16.
Florida law governs these Terms and any dispute between us, without regard to conflict-of-laws rules. The parties waive any argument that another forum's law applies.
Informal resolution first. Before filing a claim, you agree to email info@myleadpro.com with a description of the dispute and to negotiate in good faith for 30 days.
Binding arbitration. If the dispute is not resolved, it will be settled by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Miami-Dade County, Florida, before one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Either party may bring an individual action in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information.
CLASS ACTION AND JURY WAIVER. DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. YOU AND LEADPRO WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION. IF THIS WAIVER IS HELD UNENFORCEABLE, THE ARBITRATION PROVISION IS VOID AND EXCLUSIVE JURISDICTION AND VENUE WILL LIE IN THE STATE OR FEDERAL COURTS LOCATED IN MIAMI-DADE COUNTY, FLORIDA.
Any claim must be brought within one year after it arises, or it is permanently barred to the extent allowed by law.
You will defend, indemnify and hold harmless LeadPro and its officers, employees, contractors and affiliates from and against any third-party claim and any resulting loss, damage, fine, penalty, cost or expense, including reasonable attorneys' fees, arising from or relating to (a) Customer Data, (b) your messages and consent practices, (c) your use of the Service, (d) your breach of these Terms or of any law, or (e) any dispute between you and your own customers.
Changes. We may update these Terms. Material changes will be posted here with a new effective date and, for active subscribers, communicated by email or in-app notice at least 15 days before taking effect. Continued use after the effective date means you accept the change.
Entire agreement; severability; assignment. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service. If a provision is unenforceable, the remainder stays in force. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. No waiver is effective unless in writing. Nothing here creates a partnership, agency or employment relationship. Force majeure: neither party is liable for delays caused by events beyond its reasonable control, including hurricanes and other severe weather, carrier or cloud outages, or government action.
Notices. Legal notices to LeadPro must be sent to info@myleadpro.com. We may give notice to the email address on your account.
Contact. LeadPro · info@myleadpro.com · +1 (786) 676 5681 · Florida, USA.
Last updated: 2026-09-17 · LeadPro · info@myleadpro.com · +1 (786) 676 5681 · Florida, USA
