How LeadPro collects, uses, shares and protects personal information, and the choices you have. We operate from Florida and apply this policy to our website, dashboard and messaging services.
This page describes our standard terms. It is general information, not legal advice for your own business. If you use LeadPro to text your customers, confirm your consent practices with your own counsel.
This Privacy Policy explains how LeadPro ("we", "us"), operating from the State of Florida, United States, handles personal information.
We do not knowingly collect information from children under 13, and the Service is not intended for anyone under 18.
AI processing. To generate chat replies and campaign drafts we transmit relevant message content to AI model providers under contracts that prohibit using your content to train their general-purpose models. Do not send protected health information, payment card data or government identifiers through the Service.
We do not sell personal information and we do not share it for cross-context behavioral advertising. SMS consent data and phone numbers are never sold, rented or shared with third parties for their own marketing purposes.
We keep account and billing records for as long as your account is active and then as needed for tax, accounting, audit and legal purposes, typically up to seven years for financial records. Customer Data is retained while your account is active; after termination we delete or de-identify it within 90 days, except for consent and opt-out records, which we and our customers may need to retain longer to evidence compliance with messaging law, and backups that expire on their normal cycle. You may request earlier deletion as described in Section 7.
We use encryption in transit, encryption at rest for stored data, access controls and least-privilege administration, logging, and vendor security review. No system is perfectly secure; you are responsible for safeguarding your credentials and for the security of your own systems and staff access. If a breach affecting your personal information occurs, we will notify affected parties as required by Florida law and other applicable statutes.
Under the Florida Digital Bill of Rights (Fla. Stat. § 501.702 et seq.), Florida consumers may have the right to confirm whether we process their personal data and access it, correct inaccuracies, delete personal data, obtain a portable copy, and opt out of the processing of personal data for targeted advertising, the sale of personal data or certain profiling. We do not sell personal data or conduct targeted advertising with it. We will not discriminate against you for exercising these rights, and you may appeal a denial by replying to our decision.
Residents of California, Colorado, Connecticut, Virginia, Texas and other states with comprehensive privacy laws have similar rights, including the right to know, delete, correct and port, and to opt out of sale, targeted advertising and certain profiling. California residents may also designate an authorized agent. We treat all such requests consistently, regardless of your state.
Where the GDPR or UK GDPR applies, you may have rights of access, rectification, erasure, restriction, portability and objection, and the right to complain to a supervisory authority. Our legal bases are contract performance, legitimate interests, consent where required, and legal obligation. International transfers rely on appropriate safeguards such as the EU Standard Contractual Clauses.
Email info@myleadpro.com with the subject "Privacy request". We will verify your identity, usually through the email or phone number on record, and respond within 45 days, with one 45-day extension where permitted. If your request concerns data held by one of our customers, we will refer it to them as the controller.
We use strictly necessary cookies for sign-in, security and session integrity; preference cookies to remember settings such as your language selection, which is stored in your browser's local storage; and analytics cookies to understand aggregate usage. You can block or delete cookies in your browser, though parts of the dashboard may stop working. We honor Global Privacy Control signals where required. We do not use cookies for cross-site advertising.
If you consent to receive text messages from LeadPro, message frequency varies, message and data rates may apply, and you can reply STOP to unsubscribe or HELP for help at any time. Consent to receive marketing texts is never a condition of purchase. Our customers are independently responsible for the consent, content and frequency of the messages they send through the Service.
Browsers' "Do Not Track" signals are not standardized and we do not respond to them. Our website and dashboard may link to third-party sites; their privacy practices are their own.
We will post any update to this policy here with a new effective date and, for material changes, notify active customers by email or in-app notice. Questions, requests or complaints: LeadPro, info@myleadpro.com, +1 (786) 676 5681, Florida, USA.
Last updated: 2026-09-17 · LeadPro · info@myleadpro.com · +1 (786) 676 5681 · Florida, USA
