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LeadPro, questions and answers

Everything owners ask before signing up: pricing, how the AI works, setup, legal compliance and the guarantee.

Last updated 2026-09-1722 questionsFlorida, USA
On this page
1. Getting started2. AI and messaging3. Compliance and data4. Plans and billing

1. Getting started

What is LeadPro?

LeadPro is an AI SMS assistant for local service businesses. One line of code adds a chat widget to your website; the AI replies to every new lead within seconds by text, captures their details, follows up automatically for weeks, books the job and requests a review when the work is done.

How much does LeadPro cost?

LeadPro costs $149 per month for the Basic plan, which includes 1,500 SMS credits, or $399 per month for Pro, which includes 4,000 SMS credits. Both plans include every feature. There are no setup fees and every plan carries a 14-day money-back guarantee.

How fast does the AI reply to a new lead?

About 8 seconds, around the clock. That matters because replying within two minutes makes a business roughly 21 times more likely to win the job, while most local businesses take around 12 hours to respond.

Do my customers need to download an app?

No. Everything runs over standard SMS and your website chat, so customers text exactly the way they already do. No apps, no logins, no portals.

How long does setup take?

Most businesses are live in under 10 minutes. You paste one line of code on your site, pick a campaign template, and you are capturing leads the same day. No developer and no plugins are required.

Does LeadPro work with my website platform?

Yes. The widget is a single script tag, so it works on WordPress, Wix, Squarespace, Shopify, Webflow, GoHighLevel, custom HTML and anything else that lets you paste a snippet.

2. AI and messaging

Can I use my own business phone number?

Yes. You can text from a dedicated local 10-digit number, and higher plans support a custom sender ID and MMS so every message looks like it came from your business.

What is an SMS credit?

One credit sends one outbound message segment of up to 160 characters. Replies you receive are free, so you only pay for what LeadPro sends. Most businesses use 1 to 3 credits per booked conversation.

What happens if I run out of credits?

Nothing stops working. You can top up instantly at your plan rate, $0.01 per credit on Basic or $0.008 on Pro, and purchased credits never expire. We also warn you before you run low.

Can the AI actually book appointments?

Yes. The assistant asks the qualifying questions you configure, offers the slots you make available, and confirms the appointment in the thread. It hands the conversation to you the moment a human is genuinely needed.

Will the AI sound like a robot?

You set the tone, the business name, the services you offer and the questions to ask. The AI writes in that voice, and you can review or edit every template and campaign before it goes live.

What is a drip campaign?

A drip campaign is a sequence of follow-up texts sent on a schedule, for example 2 minutes, 1 hour, 1 day and 2 days after the first contact. LeadPro drafts the messages and the timing, and stops the sequence automatically as soon as the lead replies or books.

How does the review booster work?

When a job is marked complete, LeadPro texts the customer a direct link to your review profile. Asking by text right after the work, rather than by email days later, is what moves a business from a handful of reviews to hundreds.

3. Compliance and data

Is LeadPro TCPA compliant?

LeadPro gives you the tools for compliance: consent capture and records, automatic STOP, HELP and opt-out handling, quiet-hours scheduling and A2P 10DLC registration support. You remain the sender of record, so you are responsible for having prior express written consent before sending marketing texts.

Does LeadPro follow Florida SMS rules?

Yes, the platform supports them. The Florida Telephone Solicitation Act restricts commercial texts to between 8:00 a.m. and 8:00 p.m. in the recipient local time and limits repeat messages on the same subject, and LeadPro can enforce those windows for your campaigns.

Can I message contacts I already have?

Only if you have the right consent for the type of message you are sending. LeadPro does not allow purchased, rented or scraped lists, which are the fastest route to carrier blocking and legal exposure.

Who can see my leads and conversations?

Your team, in one shared inbox. We do not sell customer data and we never share SMS consent data or phone numbers with third parties for their own marketing.

Can several people use one account?

Yes. The shared inbox is designed for a team: everyone sees the same threads, so nothing gets answered twice or missed while someone is on a roof.

4. Plans and billing

Can I cancel anytime?

Yes, in one click from your dashboard, with no contract and no cancellation fee. Cancellation takes effect at the end of your current billing period.

Is there a free trial?

Instead of a trial we offer a 14-day money-back guarantee, so you can run the full product on real leads and get your plan fee refunded if it is not booking you work.

What kinds of businesses use LeadPro?

Mostly appointment-driven local trades and clinics: HVAC, plumbing, roofing, electrical, dental, med spa, auto repair, pest control, cleaning, garage doors, salons and landscaping.

Is LeadPro available in Spanish?

Yes. The website and the product interface are available in Spanish, and the AI can hold conversations with your customers in Spanish or English.

Still have a question?

Email us and we answer the same day. Or start now and test it against the 14-day guarantee.

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Last updated: 2026-09-17 · LeadPro · info@myleadpro.com · +1 (786) 676 5681 · Florida, USA

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The AI-powered SMS widget that helps local businesses capture, follow up with, and close more leads.

+1 (786) 676 5681info@myleadpro.com
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